{"id":18106,"date":"2023-09-25T08:53:45","date_gmt":"2023-09-25T05:53:45","guid":{"rendered":"https:\/\/miyoung.gr\/cancellations-returns\/"},"modified":"2025-08-11T21:40:09","modified_gmt":"2025-08-11T18:40:09","slug":"cancellations-returns","status":"publish","type":"page","link":"https:\/\/miyoung.gr\/en\/cancellations-returns\/","title":{"rendered":"Refunds &amp; Cancellations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18106\" class=\"elementor elementor-18106 elementor-16465\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-3920674 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3920674\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa6ac93\" data-id=\"fa6ac93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9979615 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9979615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"138\" data-end=\"179\"><strong data-start=\"141\" data-end=\"179\">Return &amp; Order Cancellation Policy<\/strong><\/h2><h3 data-start=\"181\" data-end=\"207\">1. <strong data-start=\"188\" data-end=\"207\">Product Returns<\/strong><\/h3><p data-start=\"208\" data-end=\"342\">Customers may return a product <strong data-start=\"239\" data-end=\"266\">within 14 calendar days<\/strong> from the date of receipt, provided that the following conditions are met:<\/p><ul data-start=\"343\" data-end=\"558\"><li data-start=\"343\" data-end=\"413\"><p data-start=\"345\" data-end=\"413\">The product <strong data-start=\"357\" data-end=\"378\">has not been used<\/strong> and its packaging is <strong data-start=\"400\" data-end=\"410\">intact<\/strong>.<\/p><\/li><li data-start=\"414\" data-end=\"515\"><p data-start=\"416\" data-end=\"515\">The <strong data-start=\"420\" data-end=\"445\">security seal\/sticker<\/strong> remains on the packaging and the packaging <strong data-start=\"489\" data-end=\"512\">has not been opened<\/strong>.<\/p><\/li><li data-start=\"516\" data-end=\"558\"><p data-start=\"518\" data-end=\"558\">There are <strong data-start=\"528\" data-end=\"555\">no visible signs of use<\/strong>.<\/p><\/li><\/ul><p data-start=\"560\" data-end=\"808\">\u274c Returns of products that have been damaged or used are not accepted, unless the product is defective.<br data-start=\"663\" data-end=\"666\" \/>\u274c If the product shows signs of use, the refund <strong data-start=\"714\" data-end=\"739\">will not be processed<\/strong> and the product will be returned to the sender at their own expense.<\/p><h3 data-start=\"810\" data-end=\"828\">2. <strong data-start=\"817\" data-end=\"828\">Refunds<\/strong><\/h3><ul data-start=\"829\" data-end=\"1225\"><li data-start=\"829\" data-end=\"991\"><p data-start=\"831\" data-end=\"991\">If the above conditions are met, the refund will be processed <strong data-start=\"893\" data-end=\"920\">within 14 business days<\/strong> from the date the company was informed of the customer\u2019s withdrawal.<\/p><\/li><li data-start=\"992\" data-end=\"1125\"><p data-start=\"994\" data-end=\"1125\">Return shipping costs are covered by the customer, <strong data-start=\"1045\" data-end=\"1055\">unless<\/strong> the return is due to a mistake or fault on the part of the company.<\/p><\/li><li data-start=\"1126\" data-end=\"1225\"><p data-start=\"1128\" data-end=\"1225\">If payment was made via <strong data-start=\"1152\" data-end=\"1172\">cash on delivery<\/strong>, the <strong data-start=\"1178\" data-end=\"1202\">cash on delivery fee<\/strong> is <strong data-start=\"1206\" data-end=\"1224\">non-refundable<\/strong>.<\/p><\/li><\/ul><h3 data-start=\"1227\" data-end=\"1266\">3. <strong data-start=\"1234\" data-end=\"1266\">Returns Due to Company Error<\/strong><\/h3><p data-start=\"1267\" data-end=\"1408\">If the return is due to an error by the company (e.g. defective or incorrect product, mistake in order processing, invoicing, or shipping):<\/p><ul data-start=\"1409\" data-end=\"1529\"><li data-start=\"1409\" data-end=\"1460\"><p data-start=\"1411\" data-end=\"1460\">The full value of the product will be refunded.<\/p><\/li><li data-start=\"1461\" data-end=\"1529\"><p data-start=\"1463\" data-end=\"1529\">The return shipping cost will be <strong data-start=\"1496\" data-end=\"1513\">fully covered<\/strong> by the company.<\/p><\/li><\/ul><h3 data-start=\"1531\" data-end=\"1558\">4. <strong data-start=\"1538\" data-end=\"1558\">Return Procedure<\/strong><\/h3><p data-start=\"1559\" data-end=\"1604\">To exercise your right to return a product:<\/p><ol data-start=\"1605\" data-end=\"2038\"><li data-start=\"1605\" data-end=\"1719\"><p data-start=\"1608\" data-end=\"1719\">Send an email to <strong data-start=\"1625\" data-end=\"1644\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1627\" data-end=\"1642\">info@miyoung.gr<\/a><\/strong> with the subject <strong data-start=\"1662\" data-end=\"1682\">\u201cPRODUCT RETURN\u201d<\/strong> and include your <strong data-start=\"1700\" data-end=\"1716\">order number<\/strong>.<\/p><\/li><li data-start=\"1720\" data-end=\"1811\"><p data-start=\"1723\" data-end=\"1811\">We will provide you with the return address and detailed instructions for the process.<\/p><\/li><li data-start=\"1812\" data-end=\"1914\"><p data-start=\"1815\" data-end=\"1914\">The return must be accompanied by the <strong data-start=\"1853\" data-end=\"1883\">original purchase document<\/strong> (retail receipt or invoice).<\/p><\/li><li data-start=\"1915\" data-end=\"2038\"><p data-start=\"1918\" data-end=\"2038\">Once we receive the package, we will inspect the product and inform you promptly about the outcome and refund process.<\/p><\/li><\/ol><p data-start=\"2040\" data-end=\"2200\">\u26a0\ufe0f Returns are accepted <strong data-start=\"2064\" data-end=\"2101\">only upon approval by the company<\/strong> to ensure the correct process is followed and to avoid errors after the product has been received.<\/p><h3 data-start=\"2202\" data-end=\"2230\">5. <strong data-start=\"2209\" data-end=\"2230\">Product Exchanges<\/strong><\/h3><p data-start=\"2231\" data-end=\"2267\">If you wish to exchange a product:<\/p><ul data-start=\"2268\" data-end=\"2395\"><li data-start=\"2268\" data-end=\"2339\"><p data-start=\"2270\" data-end=\"2339\">You must first return the product (following the return procedure).<\/p><\/li><li data-start=\"2340\" data-end=\"2395\"><p data-start=\"2342\" data-end=\"2395\">Then, you can place a new order for the desired item.<\/p><\/li><\/ul><h3 data-start=\"2397\" data-end=\"2427\">6. <strong data-start=\"2404\" data-end=\"2427\">Order Cancellations<\/strong><\/h3><ul data-start=\"2428\" data-end=\"2649\"><li data-start=\"2428\" data-end=\"2528\"><p data-start=\"2430\" data-end=\"2528\">Orders may be cancelled <strong data-start=\"2454\" data-end=\"2484\">at any stage of processing<\/strong>, provided they <strong data-start=\"2500\" data-end=\"2525\">have not been shipped<\/strong>.<\/p><\/li><li data-start=\"2529\" data-end=\"2649\"><p data-start=\"2531\" data-end=\"2649\">If the order has been shipped (you have received a \u201cCompleted \u2013 Shipped\u201d email), cancellation is no longer possible.<\/p><\/li><\/ul><p data-start=\"2651\" data-end=\"2684\">To cancel an order immediately:<\/p><ul data-start=\"2685\" data-end=\"2803\"><li data-start=\"2685\" data-end=\"2767\"><p data-start=\"2687\" data-end=\"2767\">Send an email to <strong data-start=\"2704\" data-end=\"2723\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2706\" data-end=\"2721\">info@miyoung.gr<\/a><\/strong> with the subject <strong data-start=\"2741\" data-end=\"2765\">\u201cORDER CANCELLATION\u201d<\/strong><\/p><\/li><li data-start=\"2768\" data-end=\"2803\"><p data-start=\"2770\" data-end=\"2803\">Or call us at <strong data-start=\"2784\" data-end=\"2803\">+30 2411 415025<\/strong><\/p><\/li><\/ul><h3 data-start=\"2805\" data-end=\"2831\">7. <strong data-start=\"2812\" data-end=\"2831\">Legal Framework<\/strong><\/h3><p data-start=\"2832\" data-end=\"2990\">The right of withdrawal applies in accordance with Article 4 \u00a7 10 of Law 2251\/94, as currently in force, and in any other case provided for by applicable law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Order Cancellation Policy 1. Product Returns Customers may return a product within 14 calendar days from the date<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18106","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refunds &amp; Cancellations - Mi Young<\/title>\n<meta name=\"description\" content=\"Find out about the &quot;Returns &amp; Refunds&quot; policy Cancellations&quot; of our online store Mi Young.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miyoung.gr\/apostoles-epistrofes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refunds &amp; 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